Health

 

Health service provided by NGOs

On this page, you will find all the health services provided by these NGOs to Syrian refugees who are registered and not registered with UNHCR, the cost and contact list of health care providers.

Medical services for Syrian refugees registered with the United Nations High Commissioner:

Syrian refugees registered with UNHCR can visit doctors in the primary health care centers or health centers (dispensaries) for Consultation, prescriptions and lab tests, vaccines and medical care during pregnancy and reproductive health services and control of chronic diseases. Syrian Refugees can also get mental health treatment, including consultation and Psychological services.

In case of emergency, you can call the hotline of "Midi Visa - Lebanon": 01-811310 from Monday to Friday from 8 am until 5 pm, and Saturday from 8:00 am until 13:00.

(After working hours and on Sundays and public holidays) in Mount Lebanon, 03-416299 or 01-261640 In Beirut.

 

Medical services for Syrian refugees are not registered with the United Nations High Commissioner:

Syrians unregistered with the United Nations High Commissioner get support for some health services and assistance in primary health centers mentioned in this booklet, such as vaccination of children. They may be forced to pay similar fees as the Lebanese nationals in some primary health centers in order to get the needed health care.

If you need to visit a doctor, you should contact your primary health care center or clinic before just to make sure that there is a doctor that day and set a date.

Cost:

When you visit any doctor in the primary health care center or clinic, you will pay between  3,000 and 5,000 L.L. UNHCR's partners and pay the rest of the consultation fee.

As for the laboratory and diagnostic tests, United Nations High Commissioner for Refugees (UNHCR) covers 85% of the costs for children under the age of five and the elderly over sixty, pregnant women and people with need. The patient has to pay a percentage of the remaining 15%. While the rest of the people have to pay full medical costs.

Cost

Services

Free- in health care centers and dispensaries

Vaccines

3000 -5000  L.L

Consultation

Free

Medicine for Acute diseases

1000  L.L per visit (cost of treatment)

Chronic diseases (diabetes, heart disease, and high blood pressure, asthma, epilepsy)

Free

Family planning (Adjusting screw, and birth control pills, condoms)

Free

Ultrasound for pregnant women - 2

Supported. Please see the primary health care centers or clinics to see the value of the costs.

Dental care

• 15% of the cost of the tests:

- Children under the age of five

- Elderly people over the age of sixty

- Handicapped

- Pregnant

• 10% of the cost for refugees with special needs - who are unable to cover.

the rest of the refugees pay the full laboratory and diagnostic testing costs.

Laboratory and diagnostic tests

 

Access to hospitals:

In case of illness, you should go first to a primary health care center or clinic before going to the hospital, then if the doctor recommends hospital care, you should then get the approval from the "Medi Visa Lebanon" offices in Rafik Hariri Governmental Hospital campus.

In case of life-threatening medical emergency, you should go directly to one of the hospitals contracting with the United Nations High Commissioner listed in the brochure below, then contact "Medi Visa Lebanon" from the hospital, unless we cannot help you pay the medical bills.

Does United Nations High Commissioner (UNHCR) pay hospital bill?

UNHCR pays up to 75% of the total costs of the following hospital services only:

- Emergency rescue

- Birth

- Neonatal Care

And you have to pay the remaining amount of the costs which is 25%.
If you receive any other hospital services that are were not approved by the "Medi Visa", you have to pay the full hospital bill.

 

Surgeries:

If you need an expensive treatment at the hospital such as back operations, UNHCR must approve to this operation so they will cover 55% of the cost.

The Commission will take into consideration:

- The need for the proposed treatment and availability.

- The cost of treatment and the need for material assistance.

- Susceptibility of the treatment plan and expected results.

 

It is necessary to contact "Medi Visa" before you go to the hospital in order to assist in paying medical bills. We will not reimburse any cash you paid in advance.

Ambulances can take patients to the hospital in cases of life-threatening emergencies or only if the patient cannot sit in the car to be moved. The Red Cross provides ambulance services in all regions in Lebanon. You can contact Red Crosson this numbernumber: 140.

Required Documents:

The documents you need to bring with you when you visit the doctor or the hospital: a valid identity card or the registration paper of the UNHCR.

 

Pregnancy Care:

Pregnant Women can receive the essential care in primary health care centers and clinics as well as two free ultrasound pictures. You will also be provided with the necessary food supplements for your health and the health of your baby. UNHCR covers 85% of laboratory and diagnostic tests’ costs for pregnant women. You can also take advantage of the awareness sessions about breast-feeding, hygiene and family planning and free medical services after giving birth.

UNHCR covers 75% of the cost of childbirth

If you are pregnant, you should visit the primary health care center at least 4 times before birth, you can go to the primary health care center closest to your residency.

When a pregnant woman goes to visits a primary health care medical center for inspection, she will be provided with a pregnancy card, she has to keep it and show it to the doctor each time she visits, and when she goes to the hospital to give birth.

During pregnancy, the doctor will prescribe you some dietary supplements such as calcium and iron. Do not forget to take them on regular basis for your health and the health of your child. Keep taking the medication to be addressed throughout the period of lactation. You also needto visit a primary health care center or clinic after a month of birth to receive post-natal care to ensure your health.

 

Chronic diseases:

Chronic diseases such as diabetes, heart disease, and high blood pressure, asthma, epilepsy, etc:

If you suffer from a chronic disease such as diabetes, heart disease, high blood pressure asthma, or epilepsy, you must visit a doctor in a primary health care center or clinic for treatment. Track the nearest primary health care center belonging to the YMCA near your residency and register there. Then visited the medical center or clinic regularly in order to receive the necessary medicines on monthly basis. The follow-up of chronic health condition regularly decreases the complications of the disease.

 

Chronic diseases such as cancer, thalassemia, etc:
 

UNHCR does not cover the cost of chronic diseases that require constant entry to the hospital, such as cancer or thalassemia or dialysis. If you suffer from any of these diseases, you need to visit a doctor at a primary health care center or clinic to treat your condition.

In addition, UNHCR does not cover the cost of the following treatments: any high-cost treatment when there is a less expensive alternative treatment, and gives the same degree of effectiveness and availability:

- Any experimental treatment and is based on proven results

- Organ transplant

- Infertility treatment

- Plastic surgery / restoration

- Long-term tertiary care, such as treatment / rehabilitation of complications of chronic degenerative diseases and treatment immunosuppressive and cases of new dialysis session(and only one life-saving treatment) treatment of thalassemia, blood transfusions (life-saving treatment one-time only), multiple sclerosis, etc.

- Cases that can be treated at the primary health care level

- The final stages of cancer including surgery and chemotherapy (ie long-term treatment requires nursing care).

Physical and Mental Disabilities:

There are many social support services. Go to the nearest primary health care center or clinic for advice or additional information. UNHCR and its partners covers 85% of the laboratory cost and diagnostic tests for patients who suffer from physical or mental disability, and the patient has to pay the remaining 15% of the cost.

 

Tuberculosis:

You'll be directed to the tuberculosis treatment center. This treatment is available for free. UNHCR and its partners covers laboratory and diagnostic tests. Your family members can also benefit from free medical checkup.

Tuberculosis Treatment Centers: (Please call before you go)

 

Working Hours

Phone Number

Address

Center

Region

8 am – 1 pm

01-433550

Beirut, Karantina

Karantina

 

Beirut

8:30 am

01-377905

Zkak Al Blat

Al-Manasfi

Beirut

8:30 am

 

 

 

05-500048

Beit Dine, Primary Health Care Center, Near the entrance of the Presidential Palace.

Beit Dine

Mount Lebanon

 
 

HIV:

If you need an HIV treatment, you should first contact the health department officer in UNHCR field offices, who will give you the necessary information and refer you to the National Center for treatment, where is free of charge.

Please request a secret appointment with the UNHCR health field officer closest to you. It is not required to disclose the information of your medical status inn order to get an appointment, such cases are treated with utmost confidentiality.

 

I think I was at risk of HIV, what should I do?

If you have been at risk of HIV, you should go immediately to one of the centers below to receive preventive treatment. It is necessary to receive treatment as soon as possible during the first 22 hours to avoid HIV infection.

 

Voluntary counseling and testing for HIV :

First Floor, Daw Building, Yousef Karam Street, Sin el Fil
01-482 428
01-480 714

Health Care Association

 

Beirut, Aisha Bakkar
01- 785 000

Dar Al-Fatwa

 

Beirut, Jnah
01- 830 000 (1067)

Rafik Hariri Governmental Hospital

 

 

 

 

Leishmania (Aleppo disease pill):

If you are suffering from Leishmania (Aleppo disease pill), you will have to be treated in one of the following hospitals below. The treatment is available free of charge by the Ministry of Public Health and UNHCR covers the inspections . You only pay 3000 LL.

Region

Hospital

Phone Number

Working Hours

Beirut

Rafik Hariri Governmental Hospital

 

  1. 830 000

Friday and Tuesday (10 am – 12 pm)

 

 

Children’s Vaccine:

The vaccines for children is available free of charge by the Ministry of Public Health through the centers listed below. The first vaccine dose of polio, measles and vitamin “A” are available for free in all the centers that are registered by the United Nations. Vaccines are essential to the health and growth of your child, make sure you child receives the rest of the necessary vaccines according to the following schedule:

Vaccine

Age

First dose of vaccine Elsafarh “B”

 

At birth

First dose of IPV muscular paralysis, and five doses (pertussis, croup, tetanus, e. Influenza B, Sifiira B)

 

2 months

Second dose oral polio OPV, and five doses (pertussis, croup, tetanus, e. Influenza B, Sifiira b)

4 months

Third dose oral polio OPV, and five doses (pertussis, croup, tetanus, e. Influenza B, Sifiira b)

6 months

Zero dose measles

 

9 months

First dose Measles , Mumps  and rubella (MMR)

 

12 months

Reminder of the first oral polio OPV, and five doses (pertussis, claustrophobic, tetanus, e. Influenza B, Sifiira b) - the second dose - measles, Mumps and rubella (MMR)

18 months

Second Oral reminder of polio OPV, three doses (pertussis, claustrophobic, tetanus)

4-5 years

Third Oral reminder of polio OPV, two doses (Claustrophobic, tetanus)

10-12 years

Fourth Oral Reminder of  polio OPV, two doses (Claustrophobic, tetanus)

16-18 years

 
 
 

Name and Address of the Medical Center

Health Care

Social Services

Psychosocial support

Dental Care

Phone Number

Working Hours

Rafik Hariri Medical Center (Tareek Jdidi)

International Medical Corps

Yes

 

 

 

 

595 01/855

From Monday to Friday (8 am-8 pm)
Saturday (8 am- 2 pm)

Ministry of Public Health, Primary Health Care Center, Areslan Foundation (Haret Qebbi, Shwayfet, beside Boys Puclic School)
(Preliminary Relief Organization, International Medical Help)
(International Medical Corps, Psychosocial support)

Yes

 

Yes

Yes

05-431551

From Monday to Friday (8 am – 2:30 pm)

Dispensary awareness and sympathy Charity (Ketermaya), (Preliminary Relief Organization, International Medical Help)

 

Yes

 

 

Yes

 983 07-971

From Monday to Thursday (8:30 am – 2:30 pm)
Friday (8:30 am – 11 am)

Zeina Valley Dispensay, Rafik Hariri Organization (Zeina Valley, Main Road) International Medical Corps

Yes

 

 

Yes

144 07-972

From Monday to Friday (8 am – 2 pm)
Saturday (8 am- 11 am)

Aramoun Dispensary, Rafik Hariri Organization (Dawhet Aramoun) International Medical Corps
 

Yes

Yes

 

Yes

549 05-802

From Moday to Friday (8 am – 4 pm)
Saturday (8 am – 1 pm)

Makhzoumi Foundation

 

Yes

Yes

Yes

890 01/660
891 01/660

From Monday to Friday (7 am – 4:30 pm)

 

 

 

Quick steps to get medical treatment in Lebanon for registered refugees:

1. Contact one of the primary health care centers or clinics to visit a doctor

2. If your doctor said that you have to go to the hospital, contact "Medi Visa Lebanon"

 

Health Services for service users from all nationalities except Syrian:

 

UNHCR provides health services to all service users who are registered through UNHCR’s partners.

In case of emergency, call the hotline of the "Midi Visa - Lebanon" Offices: 01- 811 310, From Monday until Friday (8 am- 5 pm) and Saturdays (8 am – 1 pm).
 

After working hours and on Sundays and public holidays, please call on the numbers below:
Mount Lebanon: 03-416 299
Beirut: 03- 261 640
South Lebanon: 70- 154 123
Bekaa Area: 70- 198 689
North Lebanon: 03- 011 481

Non registered service users or who are waiting for their registration papers also get some medical and health services, such as vaccination of children and doctor visits for pregnant women.

 

UNHCR does not cover the following treatments:

- A treatment with a high cost when there is a less expensive alternative treatment, with the same degree of efficiency and availability.

- Any experimental treatment which is not based on proven results.

- Organ transplant

- Infertility treatment

- Plastic surgery / restoration

- Long-term tertiary care, such as treatment / rehabilitation of complications of chronic degenerative diseases and treatment of immunosuppressive and new cases of dialysis (just one session, life-saving) and the treatment of thalassemia (blood transfusions life-saving one-time only), multiple sclerosis, etc.

- Cases that can be treated at the primary health care level.

- The final stages of cancer (including surgery and chemotherapy).

- Any treatment that requires long-term nursing care.

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